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This is the home for Theymes product documentation: how to run support, configure your workspace, and use the agent desktop. Start with AI agent guides to configure automated ticket handling, or automation guides to configure triggers, route tickets, and create manual workflows.

AI Agents

Configure AI agents, write instructions and skills, and choose how to assign tickets.

Automation

Automate support tasks, route tickets, and build manual workflows for agents.

Tickets

See how customers are identified across channels, and when a ticket is email verified on the web support portal.

Developers

Integrate Theymes into your app or website with the SDK, customer metadata, and widget.

API reference

Authenticated REST endpoints and public support-link APIs.