> ## Documentation Index > Fetch the complete documentation index at: https://docs.theymes.com/llms.txt > Use this file to discover all available pages before exploring further. # Get tickets events > Get selected ticket events, including message attachments as downloadable attachment IDs. ## OpenAPI ````yaml https://api.theymes.com/openapi get /tickets/{ticketId}/events openapi: 3.1.0 info: title: Theymes API version: 1.0.0 description: >- Theymes API allows you to interact with the Theymes platform. Most endpoints require an API key for authentication. You can generate an API key in the Theymes dashboard. The API key should be included in the Authorization header (```Authorization: Bearer ```). The public support link endpoints do not require authentication and are grouped separately below. servers: [] security: [] tags: - name: Authenticated endpoints (API key) description: Endpoints that require an API key in the Authorization header. - name: Public support links (no authentication) description: >- Endpoints for creating web support sessions and links. These require no authentication and are identified by a game environment token. paths: /tickets/{ticketId}/events: get: tags: - Authenticated endpoints (API key) description: >- Get selected ticket events, including message attachments as downloadable attachment IDs. operationId: getTicketEvents parameters: - schema: type: string format: uuid description: The ID of the ticket to fetch events for required: true description: The ID of the ticket to fetch events for name: ticketId in: path - schema: type: string description: Bearer token API key required: true description: Bearer token API key name: Authorization in: header responses: '200': description: A list of ticket events content: application/json: schema: type: object properties: events: type: array items: oneOf: - type: object properties: id: type: string format: uuid type: type: string enum: - PLAYER_MESSAGE createdAt: type: string format: date-time message: type: string language: type: string enum: - en - de - es - es-AR - es-MX - fi - fil - fr - id - ja - ko - ms - pt - pt-BR - ru - tr - uk - vi - zh - zh-Hans - zh-Hant - ar - cs - da - nl - el - hu - it - 'no' - nb - pl - ro - sk - sv - th attachments: type: array items: type: object properties: id: type: string description: >- Attachment ID used with GET /attachments/{attachmentId} required: - id required: - id - type - createdAt - message - language - attachments title: playerMessage description: Event representing a message from a player - type: object properties: id: type: string format: uuid type: type: string enum: - AGENT_MESSAGE createdAt: type: string format: date-time message: type: string language: type: string enum: - en - de - es - es-AR - es-MX - fi - fil - fr - id - ja - ko - ms - pt - pt-BR - ru - tr - uk - vi - zh - zh-Hans - zh-Hant - ar - cs - da - nl - el - hu - it - 'no' - nb - pl - ro - sk - sv - th attachments: type: array items: type: object properties: id: type: string description: >- Attachment ID used with GET /attachments/{attachmentId} required: - id required: - id - type - createdAt - message - language - attachments title: agentMessage description: Event representing a message from an agent - type: object properties: id: type: string format: uuid type: type: string enum: - PRIVATE_NOTE createdAt: type: string format: date-time message: type: string attachments: type: array items: type: object properties: id: type: string description: >- Attachment ID used with GET /attachments/{attachmentId} required: - id required: - id - type - createdAt - message - attachments title: privateNote description: Event representing a private note on the ticket - type: object properties: id: type: string format: uuid type: type: string enum: - CSAT createdAt: type: string format: date-time score: type: integer minimum: 1 maximum: 5 review: type: string nullable: true required: - id - type - createdAt - score - review title: csat description: Event representing a CSAT submission on the ticket - type: object properties: id: type: string format: uuid type: type: string enum: - END createdAt: type: string format: date-time resolutionType: type: string enum: - resolved - rejected - auto_closed required: - id - type - createdAt - resolutionType title: end description: Event representing the end of the conversation - type: object properties: id: type: string format: uuid type: type: string enum: - COLLECTOR_RESULT createdAt: type: string format: date-time collectorId: type: string format: uuid resultId: type: string format: uuid title: type: string fields: type: array items: oneOf: - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - TEXT value: type: string nullable: true required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - SELECT_GROUP value: type: array items: type: string required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - DROPDOWN value: type: array items: type: string required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - DATE value: type: string nullable: true required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - EMAIL value: type: string nullable: true required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - CHECKBOX value: type: boolean nullable: true required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - PLATFORM_SELECTOR value: type: string nullable: true required: - key - label - type - value - type: object properties: key: type: string nullable: true label: type: string type: type: string enum: - FILE attachments: type: array items: type: object properties: id: type: string description: >- Attachment ID used with GET /attachments/{attachmentId} required: - id required: - key - label - type - attachments required: - id - type - createdAt - collectorId - resultId - title - fields title: collectorResult description: >- Event representing a filled collector form, with the collector results. description: >- List of events in the conversation, ordered by creation time, more event types may be added in the future required: - events ````